Medical Records Area Supervisor

4 weeks ago


Cleveland, Ohio, United States MRO Full time
Job Summary:

The Area Supervisor, Medical Records, Release of Information role at MRO is a critical position that requires exceptional leadership and organizational skills. As a key member of our team, you will be responsible for managing the daily scheduling of our ROI Specialists at specified client sites, ensuring maximum productivity and quality standards are met.

Key Responsibilities:
  • Manage workflow among on-site employees at multiple client sites to optimize productivity and quality standards.
  • Adjust work assignments as needed to cover peak periods, leave, and vacancies at staffed hospital sites.
  • Provide coverage in the event of backlogs, illness, vacation, or leave of absence of ROI Specialists.
  • Perform Quality Assurance monitoring of work performance for the ROI Specialists.
  • In conjunction with the Area Manager, conduct productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
  • Manage employee schedules and approve bi-weekly payroll, including approval of PTO requests.
  • Promote a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
  • Provide support to the Area Manager as needed.
Requirements:
  • High School Diploma/GED required.
  • Bachelor's and/or Associates Degree in Health Information Management, Business Administration, or a health-related field or equivalent experience is preferred.
  • 1 year of supervisory/management experience in an acute care setting.
  • Knowledge of HIPAA privacy information standards required.
  • Demonstrates excellence in written communication and interpersonal skills.
  • Proficiency in Microsoft Office Applications required.
Physical Requirements:
  • Position requires standing, sitting, lifting to 20 pounds.
  • Position is performed in office and hospital settings.
  • Valid Driver's license and ability to travel to client sites.


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