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Healthcare Support Specialist
2 months ago
We are seeking a highly skilled and compassionate Health Technician (Dietetic) to join our team at the Veterans Health Administration. As a key member of our Nutrition and Food Service department, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities- Provide administrative and customer service support for the hospital food service program.
- Handle patient meal service orders and enter meal orders into the Dietetics Software system.
- Collaborate with Dietitians regarding Food/Drug Interactions and notify clinical staff of potential issues with meal service and delivery.
- Interpret and process diet orders, print, prepare, and review meal tickets.
- Triage calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments.
- Retrieve computerized information/printouts to assist with tray and/or nourishment assembly.
- Provide basic-level education and information on therapeutic diets.
- Correctly interpret diet activity and patient information to ensure meals trays contain food items adhering to patient requests and preferences.
- Communicate patient concerns with registered dietitian or dietetic technician.
- Verify physician orders for unusual diets, conflicting modifications, tube feeding orders, and nutritional supplements.
- Use a computer to record, retrieve, and print recipes, menus, and inventory reports.
- Must be a U.S. Citizen.
- Selective Service Registration is required for males born after 12/31/1959.
- May be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).
- For this Health Technician (Dietetic), GS-3 position: have at least six (6) months of general experience.
- For this Health Technician (Dietetic), GS-4 position: have at least six (6) months of general experience and six (6) months of specialized experience.
- For this Health Technician (Dietetic), GS-5 position: have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-4) in the Federal Service.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
BenefitsA career with the U.S. government provides employees with a comprehensive benefits package.
