Current jobs related to Patient Service Representative - Murfreesboro, Tennessee - Tennessee Orthopaedic Alliance, PA

  • Patient Service Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States Tennessee Orthopaedic Alliance Full time

    Job Summary: We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Tennessee Orthopaedic Alliance. As the first point of contact for our patients, you will play a vital role in ensuring a positive and memorable experience for our patients and their families.Key Responsibilities:Provide exceptional customer...

  • Customer Service Representative

    3 weeks ago

    Murfreesboro, Tennessee, United States 30 Burgers Full time

    Job Summary: 30 Burgers is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service to ensure...

  • Customer Service Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States Sam's Club Full time

    As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout...

  • Customer Service Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States Sam's Club Full time

    Key Responsibilities:As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or...

  • Customer Service Representative

    3 weeks ago

    Murfreesboro, Tennessee, United States SiteOne Services Full time

    Customer Sales & Service RepresentativeAt SiteOne Services, we're looking for a talented Customer Sales & Service Representative to join our team. As a key member of our sales team, you'll play a vital role in providing exceptional customer service and driving sales growth.Key Responsibilities:Assist customers with their questions and needs, either in...

  • Customer Service Representative

    4 weeks ago

    Murfreesboro, Tennessee, United States SiteOne Services Full time

    Customer Sales & Service RepresentativeAt SiteOne, we're looking for a skilled Customer Sales & Service Representative to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with their questions and needs, either in person or via...

  • Customer Service Representative

    4 weeks ago

    Murfreesboro, Tennessee, United States Circle K Stores, Inc. Full time

    Store 4703903: 3903 Veteran's Pkwy., Murfreesboro, Tennessee 37129Availability: Evenings - Overnight ShiftJob Summary:We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, answering their questions, and...

  • Customer Service Representative

    1 week ago

    Murfreesboro, Tennessee, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with our products and services.Responsibilities:Assist...

  • Customer Service Representative

    2 months ago

    Murfreesboro, Tennessee, United States Hudson Automotive Group, Inc Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide top-notch customer service and support...

  • Customer Service Representative

    2 months ago

    Murfreesboro, Tennessee, United States IDEX Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at IDEX Corporation. As a key member of our customer-facing team, you will be responsible for processing incoming orders, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesCommunicate...

  • District Sales Representative

    3 weeks ago

    Murfreesboro, Tennessee, United States Gordon Food Service Full time

    About Gordon Food ServiceWe are a leading food distribution company with a rich history of delivering exceptional service and quality products to our customers.Job SummaryWe are seeking a highly motivated and results-driven Outside Food Sales Representative to join our sales team. As a key member of our team, you will be responsible for cultivating...

  • Customer Service Representative

    1 month ago

    Murfreesboro, Tennessee, United States Penske Full time

    Penske Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls, explaining sales procedures, and responding to inquiries.Key Responsibilities:Handle customer inquiries and provide sales...

  • Retail Customer Service Representative

    3 weeks ago

    Murfreesboro, Tennessee, United States Express Employment Professionals Defunct Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Representative.Key Responsibilities:Greet and interact with customers in a friendly and professional manner.Provide excellent customer service while being knowledgeable about products and services offered by our company.Receive and...

  • Customer Service Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States SiteOne Services Full time

    SiteOne Services Job DescriptionAs a Customer Sales & Service Representative at SiteOne, you will be responsible for assisting customers with their questions and needs, either in person, via phone or through online ordering. You will also be responsible for pulling and preparing inventory orders for customer pickup or delivery. Additionally, you will...

  • Customer Service Representative

    1 month ago

    Murfreesboro, Tennessee, United States Domino's Pizza LLC Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Provide exceptional customer service to customers over the phone and in person.Communicate effectively with customers and colleagues to resolve issues and provide solutions.Operate a...

  • Financial Services Representative

    3 weeks ago

    Murfreesboro, Tennessee, United States Ascend Federal Credit Union Full time

    Job SummaryAscend Federal Credit Union is seeking a highly skilled Consumer Lending Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for managing all aspects of consumer lending, including loan processing, credit analysis, and customer service.Key ResponsibilitiesProcess and manage consumer...

  • District Sales Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States Gordon Food Service Full time

    Welcome to Gordon Food Service, where we're passionate about delivering excellence and expertise to our customers. As an Outside Food Sales Representative, you'll play a key role in cultivating relationships, developing new business, and providing innovative solutions to our customers.Key Responsibilities:Research industry and market trends impacting...

  • Customer Service Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States State Farm Insurance Full time

    Job SummaryAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support to our policyholders. Your primary goal will be to ensure that our customers receive accurate and timely information regarding our insurance products and services.Key ResponsibilitiesAssist customers with...

  • Customer Service Representative

    2 weeks ago

    Murfreesboro, Tennessee, United States DQ Grill & Chill Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and safe work environment.Key...

  • Customer Service Representative Fueler/Washer

    3 weeks ago

    Murfreesboro, Tennessee, United States Penske Full time

    Customer Service Representative at PenskeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Penske. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls, explaining sales procedures, and responding to inquiries.Key...

Patient Service Representative

2 months ago

Murfreesboro, Tennessee, United States Tennessee Orthopaedic Alliance, PA Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Tennessee Orthopaedic Alliance, PA. As the first point of contact for our patients, you will play a vital role in ensuring a positive and seamless experience for our patients and their families.

Key Responsibilities
  • Provide exceptional customer service and patient focus to create a welcoming and supportive environment
  • Work collaboratively with clinical colleagues and administrative teammates to achieve a cohesive and high-performing team
  • Verify patient demographic information and update insurance information as necessary
  • Collect copayments, coinsurances, deductibles, and balances in a timely and efficient manner
  • Prepare daily clinics for upcoming appointments and print related documents
  • Ensure accurate and swift documentation of patient encounters
  • Schedule follow-up appointments as needed
Requirements
  • Focused on Patient Satisfaction: Responds promptly and empathetically to meet patient needs; Seeks opportunities to exceed patient needs and expectations; Meets commitments; Provides positive memorable patient experiences; Manages difficult or emotional customer situations with poise and professionalism.
  • Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to the views of others; Gives and welcomes feedback; Contributes to building a positive team spirit, putting the success of the team above own interests; Builds morale and supports everyone's efforts to succeed; Regularly assists others; Asks for help when needed.
  • Exceptional Communication: Speaks clearly and professionally in all situations; Actively listens and gets clarification when necessary; Responds appropriately to questions.
  • Problem Solving: Identifies and resolves problems in a timely manner; Skillfully gathers and analyzes information; Develops alternative solutions when appropriate; Uses reason even when dealing with emotional situations.
  • Productivity: Meets or exceeds organizational productivity standards either qualitative or quantitative; Completes work in a timely manner; Strives to increase productivity; Works quickly and precisely; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Technology: Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and Outlook. Demonstrated proficiency with EHR is helpful, and NextGen preferred.
  • Attendance/Punctuality: Consistently arrives to work, meetings, and appointments ready and on time; Ensures work responsibilities are covered when absent.
  • Experience: Previous successful experience in a healthcare clinic/office environment or customer service role preferred, but not required.
  • Education: High School Diploma required; Bachelor's Degree preferred.
Work Environment

The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Patient Service Representatives may be assigned to work in one of TOA's clinics at the front desk and may be required to participate as a Greeter sitting or standing at the front of the clinic to direct patients to their destination. The clinic experiences high patient volume and as a result has associated stressors that come along with a fast-paced environment. The noise level in the work environment is moderate to loud with other staff members checking in patients and answering questions in close proximity to each other.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.