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Client Support Specialist

2 months ago

Charleston, West Virginia, United States WK Solutions Inc. Full time
{"title": "Client Support Representative", "description": "Unlock Your Potential with WK Solutions Inc.

At WK Solutions Inc., we're on a mission to deliver exceptional client experiences that drive business growth. As a Client Support Representative, you'll play a vital role in achieving this goal by building strong relationships with our clients and promoting our innovative solutions.

Key Responsibilities:
  • Develop and maintain a deep understanding of our clients' needs and preferences
  • Provide expert guidance on our products and services, highlighting their benefits and value proposition
  • Collaborate with the Client Support Specialist team to develop and implement strategies for achieving customer acquisition standards and sales goals
  • Stay up-to-date on industry trends and competitor activity to ensure our clients receive the best possible support
  • Participate in regular training sessions to enhance your knowledge and skills
Requirements:
  • 0-2 years of experience in a customer-centric role
  • High School Diploma or equivalent
  • College Degree preferred but not required
  • Excellent communication and interpersonal skills
  • Aptitude for taking on multiple responsibilities with versatility
Incentives:
  • Positive and diverse working culture
  • Opportunities for career advancement
  • Closures on all major holidays
  • Travel opportunities and company events
  • Consistent Schedule and job security
", "lang_code": "en-US"}