Weekend Front Desk Coordinator

6 days ago


Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time
Job Description

This is a part-time Customer Service Representative position working weekend days and potentially weekdays from 6am to 2pm. As a key member of our team, you will provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience for all visitors.

Responsibilities and Duties
  • Answer phones in a friendly and professional manner, addressing member inquiries and resolving issues promptly.
  • Process new member sign-ups, handle membership payments, and maintain accurate records.
  • Facilitate updates to member accounts, responding to questions and concerns in a timely manner.
  • Maintain the cleanliness and organization of the club, including restrooms, locker rooms, and fitness areas.
Essential Skills and Qualifications
  • Customer service background or relevant education.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Punctual and reliable, with a strong commitment to delivering exceptional customer service.

The estimated salary range for this role is approximately $22,000 - $38,000 per year, depending on your level of experience and qualifications. Our benefits package includes comprehensive health insurance, generous paid time off, and opportunities for professional growth and development within the company.



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