Port Operations Manager

2 days ago

Tacoma, Washington, United States GLOVIS America, Inc. Full time
About GLOVIS America, Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. We are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Our goal is to exceed standards by providing quality service to our customers and vendors in the automotive, freight forwarding, parts distribution, used car, and fuel industries.

Job Summary

The Port Operations Manager, Tacoma Port will oversee the facing port processing operations for GLOVIS America at inbound harbor or rail sites, ensuring adherence to GLOVIS' sales objectives, KPIs, and quality standards. This position will direct and manage all operations, with overall responsibilities for safety, quality, inventory control, and production.

Key Responsibilities
  • Port Processing Operations
    • Meet customer daily tender targets
    • Operations to tender vehicles to support customers' wholesale goals, per the monthly Operations Plan
    • Ensure vendor is properly managing vehicle aging in accordance with customer requirements
    • Ensure vendor meets and exceeds customer QC audit objectives
    • Manage all aspects of vehicle processing and shipment
    • Ensure processor contract compliance
    • Provide operational direction to meet monthly/annual objectives
    • Daily on-site supervision of port processor and carrier functions to ensure proper handling, release, and timely shipment of vehicles
    • Oversee Vehicle Carrier (Rail/Truck) Performance and Compliance with GLOVIS policy and procedures
    • Monitor Quality Audit Points during all phases of vehicle processing
    • Monitor Preventative Maintenance Program (PMP) and conduct periodic audits
    • Conduct Monthly/Quarterly Audits to ensure processor compliance with GLOVIS' policies and procedures
    • Oversee Port Service Campaigns from launch to completion, ensuring the proper services have been completed and reported
  • Damage & Inventory Management
    • Reduce internal PIO damages and missing inventory
    • Monitor Port Installed Option (PIO) Part Inventories to ensure adequate on-hand balances are available to meet production requirements
    • Ensure part shortages are reported in a timely manner and inventory variances are resolved expeditiously
    • Coordinate and oversee PIO Part Installation training to ensure training is comprehensive and productive
    • Manage fleet on-time delivery as required by customer
  • Other Duties as Assigned
    • Communicating daily operations to HQ
    • Reporting
Benefits of Working at GLOVIS America, Inc.
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Care & Dependent Care Flexible Spending Accounts (FSA)
  • Basic Life and AD&D as well as Short-Term & Long-Term Disability
  • Paid Vacation, Holidays, and Sick leave
  • Pet Insurance
  • Hospital and Critical Illness Insurance
  • Wellness Program and Gym Reimbursement*
  • 401(k) with Generous Matching
  • Referral Bonuses*
  • Auto Allowance*
  • Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
  • Discretionary Bonuses*
  • Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications
  • Intermediate Proficiency in Excel
  • Proficient PC Skills (Microsoft Office Suite, etc)
  • Experience compiling reports and presenting to Management
  • Experience with forecasting
  • Experience working in SAP
  • Experience working in a Yard Management System or other ITMS
  • HS Diploma/GED Required
  • 7 - 10 Years of Direct Experience in Port Operations and/or Finished Vehicle Logistics Required
  • 1 Year of Indirect Experience Required
  • 1 - 3 Years of Supervisory Experience Required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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