IT Infrastructure Specialist
4 weeks ago
The IT Infrastructure Specialist will be responsible for the day-to-day operations of site-level system resources, including server management, software compliance, and delivery. This role will lead problem resolution and process development efforts to minimize problem recurrence.
Key Responsibilities:
- Monitor server systems, review system and application logs, and verify proper scheduling and completion of automated tasks
- Install, configure, and troubleshoot server hardware and virtual machines with associated operating systems and enterprise applications
- Streamline efforts using Microsoft Endpoint Configuration Manager and Microsoft Group Policy Management Console for all site-level servers and end-user devices
- Develop and maintain system configuration documentation
- Work cross-departmentally with managers of other teams, including Computer Technicians/Customer Support, Clinical Information Systems, Information Awareness, Web Development, Networking, and Database Administration
- Provide input in planning/managing IT product and service development
- Stay current with developments in new technologies and platforms
- Plan, implement, direct, and monitor the integration of new technologies into the server and network environments as required
- Assist with formulating performance management processes and measures
- Perform other duties as directed
Requirements
- Experience with Information Systems/Server/Software troubleshooting
- Experience with Microsoft Windows Server platforms up to and including version 2019
- Experience with VMWare or other hardware virtualization technologies
- Knowledge of current and emerging technologies
- Experience with Active Directory Administration and Group Policy Management
- Experience with Microsoft Endpoint Configuration Manager (MECM)
- Networking knowledge, including but not limited to: VLANS, DNS, DHCP
- Experience with ServiceNow Helpdesk ticketing system
- Project management skills, including the ability to effectively deploy resources and balance multiple projects
- Solid oral and written communication skills
Education
CompTIA Security Certification
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