Clinical Operations Lead

4 days ago


Athens, Texas, United States CHRISTUS Health Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Operations Lead to join our team at CHRISTUS Health. As a key member of our healthcare team, you will be responsible for providing administrative support and ensuring the smooth operation of our clinic.

Key Responsibilities
  • Operational Management: Maintain daily operations of the clinic, ensuring that all tasks and responsibilities are completed in a timely and efficient manner.
  • Communication and Reporting: Keep the manager informed of any issues with patients, staff, or physicians that are beyond their comfort level or are questionable.
  • Supply Chain Management: Order departmental and medical supplies, ensuring that all necessary materials are available to support clinical operations.
  • Equipment Maintenance: Responsible for equipment maintenance and repair, ensuring that all equipment is in good working order.
  • Financial Management: Conscientious of maintaining budget and spending, conferring with the manager as needed.
  • Quality Control: Monitor quality control standards, including immunization logs, waived testing, drug sample logs, equipment sterilization logs, etc.
  • Issue Resolution: Resolve less complicated patient, staff, and physician issues, escalating more complex issues to the manager as needed.
  • Performance Evaluation: Assist with evaluating associate performance and recommending merit increases, with the manager disciplining as needed.
  • Compliance: Report to the manager any associate non-compliance with approved policies.
  • Scheduling and Staffing: Monitor associate work schedule and PTO requests, ensuring that adequate staff coverage is maintained.
  • Referral Management: Ensure that NCHD referrals are appropriate.
  • Staffing Needs: Assess departmental staffing needs, actively participating in resourcing efforts.
  • Confidentiality and HIPAA: Maintain strict confidentiality and follow CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA).
  • Communication and Teamwork: Use oral and written communication skills to effectively convey ideas in a clear, positive manner, consistent with the CHRISTUS Mission.
  • Policies and Procedures: Maintain established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
  • Job Responsibilities: Implement job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics, and supportive of CHRISTUS Health's cultural diversity objectives.
  • Service Guarantee: Support and adhere to CHRISTUS Health's Service Guarantee.
Requirements
  • Education: Associate's Degree in Nursing
  • Experience: Minimum of 2 years of clinical patient care experience in a relevant setting
  • Preferred Qualifications: Previous healthcare management experience
  • Licensure: RN License in state of employment or compact
  • Certification: BLS


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