Bilingual Customer Service Ambassador

4 weeks ago


Florence, Kentucky, United States Surge Staffing Full time

Customer Service Representative Job Summary

At Surge Staffing, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and support team, you'll be responsible for conducting service calls to ensure quality customer service, as well as outside sales calls to obtain new business partnerships and customers.

Key Responsibilities:

  • Conduct service calls to ensure quality customer service
  • Conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge Staffing products and services
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for assigned branches
  • Nurture strong business partnerships by providing exceptional customer service skills

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team


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