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Assistant Operations Manager

2 months ago

Tampa, Florida, United States Seminole Gaming Full time
Job Description

Overview

At Seminole Gaming, we believe that starting a career should feel more like an exciting adventure than just a job. Our establishment is the leading entertainment venue in Central Florida, featuring a wide array of high-stakes table games and an extensive selection of the latest slot machines. As part of the Seminole Tribe of Florida, we pride ourselves on offering exceptional amenities at our AAA Four Diamond rated hotel, which includes seven award-winning restaurants, a newly renovated spa, and a variety of VIP services.

Our Commitment to Service:

We view our patrons as Guests, and providing unparalleled service is not just a goal; it is our promise to every individual who walks through our doors. Our team is dedicated to ensuring that each Guest receives the royal treatment, while we also prioritize our employees by offering competitive benefits and a supportive work environment.

Benefits & Perks:

We provide an impressive range of benefits, including Medical, Dental, Vision, and Life Insurance, a 401K plan, Paid Time Off, and opportunities for annual bonuses. For a comprehensive list of our benefits, please visit our website.

Appearance Standards:

Maintaining a professional appearance is crucial in making a positive impression on our Guests. Guidelines include restrictions on unnatural hair colors, visible tattoos, and certain types of piercings. Please note that this list is not exhaustive, and exceptions may apply based on departmental needs.

Job Responsibilities

This role involves leading and managing the operations of the Constant Grind, ensuring that our Guests receive exceptional service in a welcoming and enjoyable atmosphere.

Key Responsibilities Include:

  • Collaborating with supervisors and support staff to address daily operational needs and expectations.
  • Coordinating dining room activities, managing costs, and fostering positive relations with Guests.
  • Addressing Guest concerns and maintaining positive public and employee relations.
  • Ensuring a clean, safe, and hazard-free work environment within your area of responsibility.

Qualifications

  • A High School diploma, GED, or equivalent is required; a Bachelor's degree is preferred.
  • A background in the restaurant industry along with a minimum of two years of management experience is essential.
  • Integrity, trustworthiness, and experience in cash handling are critical.
  • Proficiency in computer applications and the ability to complete necessary paperwork is required.
  • A positive attitude and dedication to the company's mission are essential for leading others.
  • Flexibility to work varied schedules, including nights, weekends, and holidays, is necessary.
  • Ability to multitask effectively in a fast-paced environment.

Work Environment:

  • Responsibilities are primarily performed in the back of house of the casino, which can be fast-paced and noisy. There may be occasions when you will need to be on the Casino Floor, where exposure to environmental factors such as secondhand smoke and noise is possible.
  • While performing your duties, you will frequently stand, walk, use your hands, and may need to lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, and peripheral vision, as well as depth perception.

Native American Preference Policy:

In accordance with our Tribal Council policy, preference in hiring is given to Native Americans who meet job qualifications, followed by members of other federally recognized tribes.

Employment Process:

All candidates must successfully complete a background check to obtain gaming licensure before beginning employment. This may include credit checks, criminal background checks, and drug screenings.

Disclaimer
Management reserves the right to modify job responsibilities as needed based on changing circumstances.

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