Account Specialist II
3 days ago
At VetJobs, we are seeking a highly skilled Account Specialist II to join our team in Denver, CO. As an Account Specialist II, you will play a critical role in managing key processes that serve clients, undertaking client-facing and internal activities related to these processes.
Key Responsibilities:- Assist Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients.
- Undertake client-facing and internal activities related to these processes, including complex clients.
- Assist Brokers as necessary, particularly on Commercial Risk business.
- Perform submission assembly/creation where assigned, facilitating the timely and accurate flow of information between clients and account team members.
- Handle client open items lists and respond to client ad-hoc requests.
- Gather and analyze data, drafting assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
- Actively support and monitor the renewal process, drafting quote comparisons and following up for binders, policies, and endorsements.
- Collaborate with Premium Accounting on client billing matters.
- Receive and handle routine and sophisticated coverage inquiries and endorsement requests.
- Serve as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
- Monitor and follow-up on invoice generation, fee agreements, receivables, and collections, addressing and resolving problems.
- May provide guidance and mentoring to a less senior account specialist, delegating work to support staff and ACS where applicable.
- High school diploma or equivalent required.
- Associates degree preferred.
- Previous commercial insurance experience preferred.
- Property & Casualty brokers license preferred, or to be obtained within 120 days of start date.
VetJobs is an equal opportunity employer and offers a competitive salary range of $65,000 - $85,000, depending on education, experience, skills, and abilities. The actual salary will vary based on applicant's geographic location.
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