Front Desk Representative

5 days ago


Lake Junaluska, North Carolina, United States lake junaluska Full time

Lake Junaluska Mission Statement:

To be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Key Responsibilities:

  • Provide exceptional service to Assembly guests, ensuring their needs are met and exceeded.
  • Facilitate guest interactions with other departments, ensuring seamless communication and resolution.
  • Manage guest accounts, reservations, and billing with accuracy and efficiency.
  • Maintain a safe and welcoming environment, adhering to all safety policies and procedures.
  • Perform other duties as assigned, supporting the team and achieving departmental goals.

Requirements:

  • Honesty, reliability, and promptness in assisting guests.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Basic computer skills and proficiency in relevant software systems.


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