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Gaming Services Specialist
2 months ago
As an integral member of the Amazon Games team, the Operations Specialist will play a crucial role in enhancing our Live Operations capabilities. Our mission is to lead the gaming industry with unparalleled customer focus and innovative game development.
Key Responsibilities:
- Collaborate with leadership, production, and development teams to streamline communication and foster collaboration in procurement and vendor management.
- Work alongside legal and finance departments to finalize agreements and manage purchase orders.
- Oversee onboarding processes to ensure a seamless experience for new vendors.
- Manage organization-wide initiatives related to software and hardware procurement and distribution.
- Conduct in-depth analysis of Amazon systems for billing, onboarding, procurement, accruals, and security reviews.
- Enhance visibility into the procurement process for business leads and production teams.
Daily Activities:
At Amazon Games, we embody the principles of Amazonian culture within the realm of game design. Our diverse team is united by a shared goal: to deliver exceptional gaming experiences to customers globally.
Team Culture:
We prioritize an inclusive environment that values work-life balance and career growth. Our employee-led affinity groups and innovative benefits reflect our commitment to diversity and inclusion. We believe in supporting our team members through mentorship and ongoing development opportunities.
Qualifications:
- Minimum of 3 years in program or project management.
- Proven experience in defining and implementing process improvements using data-driven metrics.
- Background in the gaming industry, particularly in supporting title development, release, or live operations.
- Advanced proficiency in Excel and SQL.
- Experience in cross-functional collaboration with both technical and non-technical teams.
Preferred Qualifications:
- Demonstrated ability to drive end-to-end project delivery and communicate results effectively to senior leadership.
- Experience in stakeholder management and process building.
- Strong organizational skills with a focus on project management and scheduling.
Amazon is dedicated to fostering a diverse and inclusive workplace, ensuring equal opportunities for all candidates.
