Ropes Course Attendant

2 weeks ago


Colorado Springs, Colorado, United States Great Wolf Lodge Full time
Ropes Course Attendant Job Description

We are seeking a highly motivated and safety-conscious individual to join our team as a Ropes Course Attendant at Great Wolf Lodge. As a key member of our adventure park team, you will be responsible for ensuring the safety and satisfaction of our guests while they navigate our ropes course.

Key Responsibilities:
  • Communicate with guests to process registration and complete orders
  • Educate guests on the ropes course experience, proper technique, and safety guidelines
  • Outfit participants with correct safety equipment, make adjustments, and properly attach sling lines to harnesses and overhead tracks
  • Inspect all safety equipment to ensure proper function
  • Assess and assist in possible emergency situations and help scared participants
  • Ensure daily operations adhere to operating procedure guidelines
  • Provide outstanding customer service and engage in suggestive selling
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure attraction adheres to the highest standards of cleanliness, presentation, and service
Requirements:
  • Must be 18 years or older
  • Some High School education or equivalent
  • Must be comfortable being at heights of 30 feet or more for extended periods of time
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background check and drug screen

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and safety-conscious individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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