Attractions Attendant
2 weeks ago
At Great Wolf Lodge, we're seeking a highly motivated and enthusiastic Attractions Attendant to join our team
About the Role:As an Attractions Attendant, you will be responsible for ensuring the daily operation of our attractions, including the Arcade, Ropes Course, MagiQuest, and more. You will provide exceptional customer service, educate guests on attraction rules and safety guidelines, and maintain a clean and safe environment for our guests to enjoy.
Key Responsibilities:- Communicate with guests to process transactions and complete orders
- Educate guests on attraction rules and safety guidelines
- Maintain the daily operation of attractions, including the Arcade and MagiQuest
- Perform preventative maintenance and minor troubleshooting of equipment
- Ensure the daily operation of attractions adheres to operating procedure guidelines
- Provide outstanding customer service and engage in suggestive selling
- Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing
- Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Must be 16 years or older to work in Attractions areas
- Some High School education or equivalent
- Must be comfortable being at heights of 30 feet or more for extended periods of time
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
- Proven customer service skills and communication skills
- Previous experience demonstrating strong customer service
- Ability to multi-task and prioritize a variety of tasks with minimal direction
- Previous experience with cash transactions and Point of Sale systems
- Proven teamwork skills
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply
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