Forever 21 Store Associate

3 weeks ago


Pleasanton, California, United States Forever 21 Full time

We are seeking a Customer Service Representative to join our team at Forever 21. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers in finding the right merchandise, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Immediately respond to customer inquiries and needs;
  • Locate and retrieve merchandise for customers;
  • Use basic selling techniques to engage with customers;
  • Upsell and cross-sell products to increase sales;
  • Maintain a high level of product knowledge and stay up-to-date on new arrivals and promotions.

What We Offer:

  • Estimated hourly rate: $12.50 - $15.00 (dependent on experience and location);
  • A fun and dynamic work environment;
  • Ongoing training and development opportunities;
  • A competitive pay and benefits package.


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