Store Leadership Specialist
4 days ago
About us
">At Premium Brands Services, LLC, we embody and celebrate the spirit, heritage, and confidence of American women leading the lives they love. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between). We're committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives.
">About the role
As a Sales Manager, you'll be part of our store leadership team that brings our brand experience to life by cultivating customer and associate engagement. This role partners with the Store Manager to drive sales by delivering an omnichannel experience for our customers. While cultivating an environment of genuine customer connection, you'll also foster a strong store culture for associates.
The impact you can have
- Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
- Build genuine customer relationships by ensuring high associate engagement and customer service levels.
- Model brand behaviors and cultivate a customer-centric culture.
- Onboard new hires and develop an effective team of associates.
- Create an inclusive store environment for associates where everyone feels welcome and engaged.
- Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
- Uphold the highest brand visual standards for merchandise on the sales floor.
- Lead activities to drive the store's performance, including financial and operational objectives.
- Balance selling responsibilities and overall store operations activities.
You'll bring to the role
- 1 year retail management experience (preferred).
- Brings a hospitality mindset when connecting with customers.
- Excellent customer service and interpersonal skills.
- Strong people management skills and ability to develop talent.
- Technology proficient and ability to operate a point-of-sale system.
- Strong business acumen and ability to create action plans to drive results.
Benefits
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.
- Support for your individual development plus opportunity for growth within our family of brands.
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
- Medical, dental, vision insurance, and 401k.
- Time off - paid time off & holidays.
- Bonus Incentive Program
Compensation
$65,000 - $75,000 per year, depending on experience.
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