Patient Service Representative
4 weeks ago
At ZOLL LifeVest, we are seeking a skilled Patient Service Representative to train patients on the use of our wearable defibrillator. This is a unique opportunity for healthcare professionals to supplement their income while making a difference in patients' lives.
The ideal candidate will have 1 year of patient care experience and be able to travel to patients' homes for fittings and follow-up visits. They will also be responsible for managing equipment and garment inventory, contacting caregivers and family to schedule fittings, and programming equipment according to prescribing physicians' orders.
Responsibilities:
- Manage equipment & garment inventory
- Contact caregivers and family to schedule fittings
- Available, willing and able to conduct evening and weekend activities
- Willing to travel to patient's homes for fittings or follow up visits
- Disclose their family relationship with any potential referral source
- Program equipment according to the prescribing physician's orders
- Measure the patient and determine correct garment size
- Train the patient & other caregivers in the use of the LifeVest
- Have the patient sign a Patient Agreement & WEAR Checklist
- Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
- Have 1 year patient care experience
- Patient experience must be professional (not family caregiver)
- Patient experience must be documented on resume
- Willing to have a background check completed
- Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
- Disclose personal NPI number (if applicable)
- Have a valid driver's license and car insurance
- Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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