Patient Service Representative

4 weeks ago


Houma, Louisiana, United States ZOLL LifeVest Full time
Job Description

At ZOLL LifeVest, we are seeking a skilled Patient Service Representative to train patients on the use of our wearable defibrillator. This is a unique opportunity for healthcare professionals to supplement their income while making a difference in patients' lives.

The ideal candidate will have 1 year of patient care experience and be able to travel to patients' homes for fittings and follow-up visits. They will also be responsible for managing equipment and garment inventory, contacting caregivers and family to schedule fittings, and programming equipment according to prescribing physicians' orders.

Responsibilities:

  • Manage equipment & garment inventory
  • Contact caregivers and family to schedule fittings
  • Available, willing and able to conduct evening and weekend activities
  • Willing to travel to patient's homes for fittings or follow up visits
  • Disclose their family relationship with any potential referral source
  • Program equipment according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Train the patient & other caregivers in the use of the LifeVest
  • Have the patient sign a Patient Agreement & WEAR Checklist
  • Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment

Qualifications:

  • Have 1 year patient care experience
  • Patient experience must be professional (not family caregiver)
  • Patient experience must be documented on resume
  • Willing to have a background check completed
  • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclose personal NPI number (if applicable)
  • Have a valid driver's license and car insurance
  • Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL


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