Family Case Manager
4 weeks ago
Job Summary: The Family Case Manager provides advocacy, case coordination, planning, facilitation, linkages, and referrals for service to clients in accordance with funding requirements and agency policy. The focus of the position is to identify client needs and coordinate provision of services within the agency and through other providers, ensuring both quality of service and efficient use of agency resources.
Key Responsibilities:
- Provides community-based intensive case management services to families residing in the agency's permanent supportive housing programs.
- Develops and implements a written service plan with each client, reassessing and updating as needed to meet funding source requirements and case management best practices.
- Assesses clients for income and other entitlements; provides referrals and linkage to community resources including food pantries, benefits entitlements, health care and education services.
- Provides advocacy and other supportive services as needed for adults and their children to ensure successful achievement of stated service plan goals.
- Completes psychosocial assessments for assigned caseload and implements services plans in collaboration with the Supportive Housing Program Supervisor.
- Assists clients with employment searches, educational pursuits, training opportunities and other activities toward achievement of stated goals.
- Co-leads, co-facilitates and/or plans client family nights, counseling groups, and after school children's programming as requested.
- Completes or assists in the completion of program-related documentation, forms, paperwork and reports as required.
- Provides crises intervention for clients as needed.
- Participates in staffing and encourages client involvement in the process.
Requirements:
- Bachelor's degree in Social Work, Psychology, Human Services or related field required; Master's degree preferred.
- Minimum of 1 year case management experience required; experience conducting home visits preferred.
- Broad knowledge of community resources, networking, and/or home care required.
- Must have a valid Illinois driver's license and appropriate auto insurance.
- Excellent written and verbal communication skills required. Bilingual (English/Spanish) written and verbal communication skills preferred.
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