Receptionist - State Farm Agent Team Member

2 days ago


Austin, Texas, United States Michele Warren - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Establish and maintain strong relationships with customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Answer phone calls, respond to emails, and assist with billing questions and payments.
  • Onboard new customers, including gathering required paperwork and following up to ensure a smooth onboarding process.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days) and flexible hours.
  • Opportunities for growth and advancement within our agency.
  • License reimbursement and ongoing training and development.
Requirements
  • Professional and well-spoken communication skills.
  • Excellent written, verbal, and listening skills.
  • Ability to handle a high volume of calls and maintain a positive attitude under pressure.
  • People-oriented and proactive in problem-solving.
  • Able to learn and adapt to new computer functions and systems.
  • Availability to work a variety of shifts, including weekdays and occasional evenings.

If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, please submit your application. We look forward to reviewing your qualifications and discussing this opportunity further.



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