Parking Revenue Associate

2 weeks ago


Phoenix, Arizona, United States ABM Industries Full time

Overview

The Parking Revenue Associate is tasked with managing cash and electronic transactions for parking patrons.

Compensation: Hourly rate of $17.00

Benefits:

ABM provides a robust benefits package. For details regarding ABM's benefits, please refer to the ABM Employee Benefits documentation.

Basic Qualifications:

  • Must be at least 18 years old
  • No educational qualifications required (high school diploma, GED, or college degree)
  • No prior experience necessary; comprehensive on-the-job training will be provided

Preferred Qualifications:

  • One year of relevant experience is preferred

Key Responsibilities:

  • Greet and assist all customers in a courteous and professional manner
  • Utilize respectful communication to address guest inquiries and concerns
  • Relay customer feedback to the shift lead or Operations Manager as needed
  • Deliver prompt and efficient customer service
  • Adhere to all company protocols and safety regulations
  • Issue and collect visitor parking tickets
  • Match visitor tickets to the parking rate schedule; collect appropriate payments and provide correct change
  • Complete lost ticket documentation when original tickets are unavailable
  • Reconcile cash, receipts, and charges; ensure accurate accounting of all funds in the cashier drawer
  • Conduct revenue drops in accordance with established procedures
  • Maintain a clean, organized, and safe work environment
  • Answer phone calls in a timely and courteous manner, when necessary
  • Report any accidents, incidents, or safety issues to the Operations Manager or Shift Lead immediately
  • Communicate professionally at all times with guests, clients, and team members

This position is ideal for individuals entering the workforce or returning with limited experience and education. ABM is a military-friendly employer and encourages veterans and candidates with military backgrounds to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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