Residential Team Leader

1 month ago


Wichita Falls, Texas, United States Mental Health America of South Central Kansas Full time
Job Title: Residential Team Leader

This role is responsible for overseeing the daily operations of the VA Emergency Shelter, ensuring a safe and supportive environment for homeless veterans.

Key Responsibilities:
  • Provide supervision and guidance to Behavioral Health Specialists (BHS) to maximize their performance and ensure compliance with VA contract expectations.
  • Handle and document personnel matters effectively, including interviewing, hiring, coaching, counseling, terminating, and completing annual evaluations for employees.
  • Conduct quarterly one-on-one supervision with BHS and quarterly ES team meetings to ensure alignment with program expectations.
  • Provide thorough orientation and training to new hires and on-site supervision of employees to ensure a smooth transition.
  • Ensure BHSs fulfill expectations set forth in VA contract, including conducting monthly house meetings, providing daily transportation, offering psychosocial groups, preparing heart-healthy menus, and providing supportive services.
  • Maintain a safe, clean, and sanitary environment within the Residential Care Emergency Shelter (ES) facility and submit timely facility requests.
  • Provide on-call supervision and coverage of ES facility on a regular basis to ensure continuity of care.
  • Work collaboratively with supervisors, Housing Case Managers, veterans, ES team, external stakeholders, and community providers to facilitate VA contract expectations and veterans' individualized plans of care.

This role requires strong leadership and communication skills, with the ability to work effectively with diverse stakeholders to achieve program goals.



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