Bakery Team Lead
4 weeks ago
We are seeking a highly motivated and experienced Team Leader to join our Bakery team at Whole Foods Market. As a Team Leader, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will also be responsible for leading and developing Team Members, ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
Key Responsibilities- Develop and Maintain Store Layout and Product Merchandising
- Work with Team Leader to achieve sales, purchasing, and labor targets
- Assist Team Leader in analysis of sales, reports, and labor
- Demonstrate advanced product knowledge and develop/maintain awareness of new products
- Maintain good vendor relationships, develop new vendor relations, and ensure all paperwork is properly submitted for vendor processing
- Work with Team Leader to resolve team concerns or issues
- Function as point person and departmental person in charge in absence of Team Leader
- Set and achieve the highest standards of retail execution
- Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale
- Maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer needs and questions
- Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover
- Provide timely, thorough, and thoughtful performance evaluations
- Consistently communicate and model WFM vision and goals
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
- Growth mindset towards greater responsibility and ownership
- Desire to coach and mentor others for growth
- Excellent interpersonal, motivational, team building, and customer relationship skills
- Capable of teaching others in a positive and constructive manner
- Thorough product knowledge
- Advanced knowledge of regulatory and safety policies and procedures
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
- Proficiency with email, Microsoft Office, and operations-related applications
- 18+ months retail Team Member experience and 6+ months of supervisory experience
- Must be able to lift 50 pounds
- In an 8-hour work day: standing/walking 6-8 hours
- Hand use: single grasping, fine manipulation, pushing and pulling
- Work requires the following motions: bending, twisting, squatting and reaching
- Exposure to FDA approved cleaning chemicals
- Exposure to temperatures: 90 degrees Fahrenheit
- Ability to work in wet and dry conditions
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery
- May require use of ladders
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
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