Patient Services Representative

4 days ago


Waldorf, Maryland, United States University of Maryland Medical System Full time

We are seeking an experienced Patient Services Representative to join our team at the University of Maryland Charles Regional Medical Center. As a key member of our patient access team, you will be responsible for providing top-notch customer service, managing patient flow, and ensuring seamless registration and scheduling processes.

Key Responsibilities:
  • Greets patients and visitors, responds to inquiries, and provides general information.
  • Registers patients, captures demographic information, and verifies insurance details.
  • Schedules patients for appointments, maintains calendars, and ensures accurate records.
  • Processes referrals, notifies clinical personnel, and coordinates office information.
Requirements:
  • High School Diploma or equivalent required.
  • One year of customer service experience and relevant front-desk experience preferred.
  • Certification in medical reception is preferred.
Compensation:

The estimated salary range for this position is $18.50-$24.15 per hour, based on local labor market conditions and industry benchmarks.



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