Customer Service Representative

2 weeks ago


Waldorf, Maryland, United States Food Lion Full time

As a Customer Service Representative at Food Lion, you'll play a critical role in driving sales and improving customer satisfaction. You'll work closely with store managers and other associates to achieve business objectives and ensure a positive shopping experience for our customers.

About Food Lion

We're a leading grocery retailer dedicated to providing quality products and services to our communities. Our goal is to make every day easier for our customers by offering a wide selection of fresh produce, meat, dairy products, and household essentials.

Compensation

We offer a competitive salary range of $28,000 - $38,000 per year, depending on location and experience. In addition, you'll receive a bonus structure tied to individual and team performance.

Key Responsibilities

Your key responsibilities will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Processing transactions accurately and efficiently
  • Maintaining a clean and organized store environment
Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to lift up to 50 pounds and stand for long periods
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.



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