Guest Services Coordinator

2 weeks ago


San Antonio, Texas, United States HEI Hotels & Resorts Full time
Position Overview

The Guest Services Coordinator plays a crucial role in ensuring a seamless experience for all visitors at our establishment. This position involves assisting guests during their arrival and departure, while consistently delivering exceptional service.

Key Responsibilities
  • Provide a warm welcome to guests upon check-in and offer assistance with check-out procedures.
  • Address and resolve any inquiries or concerns guests may have during their stay.
  • Support the Front Office team in maintaining high standards of guest service.
  • Handle all guest requests and issues received via telephone, ensuring prompt and effective responses.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing outstanding customer service. Experience in a similar role within the hospitality industry is preferred.



  • San Antonio, Texas, United States Hilton Garden Inn San Antonio Airport Full time

    We are seeking a dedicated and friendly Guest Services Coordinator to provide an outstanding experience for every visitor at our establishment. Your role will involve greeting guests, managing their details, distributing room keys and assignments, and addressing any general inquiries to ensure they enjoy a pleasant stay. The ideal candidate possesses...


  • San Antonio, Texas, United States Hongwei Sushi Llc Full time

    Position OverviewCompensation: $12/hrKey Responsibilities:Welcoming patrons as they enter the establishmentAssisting guests with their bookings and directing them to their assigned seatingProviding accurate wait time information and managing the waiting areaDistributing menus and addressing any preliminary inquiries from guestsMaximizing table turnover to...


  • San Antonio, Texas, United States Mirada Club Full time

    Job OverviewMirada Club is expanding rapidly, and we are in search of dedicated individuals to join our dynamic team. If you are a passionate and motivated professional, we want you!POSITION SUMMARY – Guest Services Coordinator: The Guest Services Coordinator will play a vital role in the seamless operation of welcoming visitors, managing ticket sales,...


  • San Antonio, Texas, United States Schulte Companies Full time

    Join the Schulte Companies Team where we prioritize your financial flexibility with our partnership with DailyPay, allowing you to access your earnings whenever you need them. Schulte Companies is on the lookout for a dedicated and customer-focused Night Auditor to enhance our team. Our organization thrives on core values of Integrity, Engagement, Quality,...


  • San Antonio, Texas, United States Sonder Full time

    Sonder is transforming the hospitality landscape through cutting-edge, technology-driven services and thoughtfully curated accommodations, all seamlessly integrated into one comprehensive experience. Since our inception in 2014 and based in San Francisco, Sonder is dedicated to providing exceptional stays with a diverse range of lodging options, including...


  • San Antonio, Texas, United States El Cosmico Full time

    Reception Specialist - El CosmicoJob Category: Front of HouseAbout El Cosmico:Unique accommodation experience in a vibrant environmentFocuses on community and creativityOffers a blend of outdoor and indoor experiencesFeatures various amenities for guest enjoymentQualifications:High School diploma or equivalent; higher education preferredMinimum of six months...


  • San Antonio, Texas, United States J. Alexander's Restaurants Full time

    Job OverviewPosition: HostCompany: J. Alexander's RestaurantJ. Alexander's Restaurant is a modern American dining establishment, celebrated for its daily crafted wood-fired dishes.We are committed to delivering exceptional food and service within the hospitality sector, while nurturing a culture that emphasizes diligence, attention to detail, and providing...


  • San Antonio, Texas, United States University Health System- San Antonio Full time

    POSITION OVERVIEW/RESPONSIBILITIESDelivers exceptional service, guidance, and support to patients, visitors, staff, and medical professionals associated with University Health System. Acts as a positive ambassador for the organization and upholds the standards of Service Excellence.Addresses inquiries for assistance and conducts property surveillance to...


  • San Antonio, Texas, United States stayAPT Suites Lackland Full time

    At stayAPT Suites Lackland, we are seeking a dedicated and friendly Guest Services Representative to provide outstanding service to our guests and ensure a memorable stay. Your role will involve greeting guests upon arrival, managing their reservations, distributing room keys, and addressing any inquiries to enhance their experience. The ideal candidate...


  • San Antonio, Texas, United States Hand & Stone - San Antonio TX Full time

    Job OverviewHand and Stone Massage and Facial Spa is in search of dedicated Front Desk Associates. In this role, you will be an essential part of delivering an exceptional experience for our clients, ensuring their visit is memorable and enjoyable.Are you known for your vibrant personality? Do you thrive in a dynamic environment and possess a passion for...


  • San Antonio, Texas, United States stayAPT Suites Lackland Full time

    We are seeking a dedicated and friendly hotel front desk representative to provide outstanding service to our guests at stayAPT Suites Lackland. Your role will involve greeting guests, managing their reservations, distributing room keys, and addressing any inquiries to ensure a pleasant experience during their stay. The ideal candidate will possess excellent...


  • San Antonio, Texas, United States stayAPT Suites Lackland Full time

    We are seeking a friendly and professional Guest Services Representative to provide an outstanding experience for every visitor at our establishment. Your role will involve greeting guests, managing their details, distributing keys and room assignments, and addressing any general inquiries to ensure a pleasant stay. The ideal candidate will possess excellent...


  • San Antonio, Texas, United States Barkaritaville Pet Resort Full time

    Location: San Antonio, TX, USA Compensation: DOE Employment Type: Hourly, Full Time *Full-Time roles will qualify for company-sponsored employee benefits including medical, dental, paid time off (PTO), and discounts on products and services.* About Barkaritaville Pet Resort Barkaritaville Pet Resort, located in San Antonio, TX, is a premier, full-service pet...


  • San Antonio, Texas, United States Hyatt Vacation Club at Wild Oak Ranch Full time

    Hyatt Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations...


  • San Antonio, Texas, United States Shelby American Inc Full time

    Overview: The Guest Services Supervisor is tasked with overseeing the operations of the Front Desk and Night Audit teams, ensuring that all interactions are conducted in a welcoming, efficient, and professional manner. This role is pivotal in delivering exceptional service to guests throughout their stay while optimizing room revenue and occupancy...


  • San Antonio, Texas, United States Shelby American Inc Full time

    Overview: The Guest Services Supervisor plays a pivotal role in overseeing the Front Desk and Night Audit teams, ensuring that operations are conducted in a friendly, efficient, and professional manner. This position is dedicated to delivering exceptional service to all guests throughout their stay while optimizing room revenue and occupancy...


  • San Antonio, Texas, United States El Cosmico Full time

    Reception Specialist - El CosmicoJob Category: Front of HouseAbout El Cosmico:Unique accommodation experience in a vibrant settingEmphasizes a blend of comfort and adventureOffers a variety of lodging options including vintage trailers and tentsFocuses on community and outdoor experiencesQualifications:High School diploma or equivalent; higher education...


  • San Antonio, Texas, United States HEI Hotels & Resorts Full time

    Position OverviewAs a Guest Services Representative, you will play a crucial role in ensuring a seamless experience for our guests during their stay. Your primary responsibilities will include:Welcoming Guests: Assist guests with their arrival and departure processes, ensuring a warm and friendly atmosphere.Addressing Guest Needs: Respond to guest inquiries...


  • San Antonio, Texas, United States HEI Hotels & Resorts Full time

    Position OverviewAs a Guest Services Representative, you will play a vital role in ensuring that guests have a memorable experience during their stay. Your primary responsibilities will include:Welcoming Guests: Assist guests with their arrival and departure processes, ensuring a smooth transition.Providing Support: Collaborate with the Front Office team to...


  • San Antonio, Texas, United States Towne Park Full time

    Join Our Team as a Guest Services ValetAt Towne Park, we believe that a career is more than just a job; it’s an opportunity to make a difference. We are a leading hospitality services provider dedicated to creating memorable experiences for our guests.As a Guest Services Valet, you will play a crucial role in ensuring that our guests receive exceptional...