Order Tracking Clerk Position

4 days ago


Amiens, Hauts-de-France, United States PSA Security Full time
Job Overview

The ideal candidate for this role will have 2-3 years of customer service experience, with a strong background in data entry/order entry. The successful applicant will be highly organized, with excellent communication skills and the ability to work effectively under deadlines.

Key Responsibilities
  • Respond to customer inquiries via various channels, including email and phone
  • Process and follow up on orders, ensuring timely shipping and tracking notifications
  • Promote the SAFE approach to deliver exceptional customer experiences, emphasizing speed, accuracy, follow-through, and every time
Requirements
  • 2-3 years of customer service experience
  • 1 year of data entry/order entry experience
  • Authorization to work in the US
  • High school diploma or GED
  • Experience with NetSuite is a plus
Compensation

This position offers an estimated annual salary of $55,000 - $65,000, based on location and experience. Benefits include opportunities for professional growth and development within a dynamic team environment.


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