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Homelessness Prevention Specialist

2 months ago

Santa Cruz, California, United States Housing Matters Full time
Job Description

Job Summary:

Housing Matters is seeking a dedicated and compassionate individual to join our team as a Homelessness Prevention Specialist. As a key member of our staff, you will play a vital role in supporting our mission to end homelessness in Santa Cruz County.

Key Responsibilities:

  • Maintain a safe and secure environment for shelter guests, ensuring their well-being and dignity are respected at all times.
  • Assist guests in accessing day services, providing support and guidance as needed.
  • Provide exceptional customer service, responding to guest inquiries and concerns in a professional and empathetic manner.
  • Distribute snacks and supplies, promoting a sense of community and comfort among guests.
  • Implement housing first and harm reduction strategies, working collaboratively with staff and community organizations to achieve our goals.
  • Ensure professional boundaries are maintained, adhering to program-specific policies and procedures.
  • Utilize de-escalation techniques to resolve conflicts and promote a peaceful environment.
  • Communicate effectively with staff, safety personnel, and community resources, ensuring seamless coordination and support.
  • Complete Incident Reports as necessary, maintaining accurate documentation for each program.
  • Support staff and community organizations during program activities, fostering a sense of teamwork and collaboration.
  • Attend required staff and agency meetings and trainings, staying up-to-date on best practices and industry developments.
  • Perform other assigned duties, contributing to the overall success of Housing Matters.

Requirements:

  • High school diploma or equivalent required; degree in social work, counseling, or related field preferred.
  • Knowledge of Spanish a plus, but not required.
  • CPR and de-escalation/restraint certification required; EMT certification advantageous.
  • Ability to work independently and with minimal supervision, demonstrating strong problem-solving skills and adaptability.
  • Understanding of barriers to housing for individuals experiencing homelessness, as well as de-escalation techniques and radio communication protocols.
  • Knowledge of sanitation techniques and ability to maintain a clean and safe environment.

Benefits:

  • Competitive hourly rate, ranging from $20.06 to $25.61 per hour.
  • Full-time or part-time opportunities available, with benefits and opportunities for advancement.
  • Weekend shifts may be required, but we offer a flexible schedule to accommodate your needs.

Equal Opportunity Employer:

Housing Matters is an equal opportunity employer, committed to diversity and inclusion in all aspects of our hiring process. We welcome applications from qualified candidates who share our passion for ending homelessness in Santa Cruz County.