Fitness Experience Manager
5 days ago
Barry's is a revolutionary fitness experience that provides an immersive, high-intensity workout that's as effective as it is fun. Our unique program focuses on different muscle groups to achieve real results and prevent injuries. We're committed to a policy of equal employment opportunity and strive to provide a welcoming atmosphere for all our clients.
Job Description- We're looking for a passionate and hard-working individual to join our team as a Front Desk Hybrid Team Member. As a key part of our studio operations, you'll be responsible for providing exceptional customer service, assisting clients with class selections and bookings, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Client Experience: You'll need to understand hospitality principles and processes to deliver an outstanding client experience.
- Establishing and Maintaining Interpersonal Relationships: You'll develop constructive and cooperative working relationships with clients and staff.
- Communicating with Supervisors, Peers: You'll provide information to supervisors and co-workers in a timely and efficient manner.
- Deliver first-class client experience at all times.
- Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed.
- Guide clients regarding the latest studio promotions, membership discounts, and/or special events.
- Maintain product knowledge for all studio retail operations.
- Have flexibility with your schedule, including weekends, holidays, morning, or night shifts.
Requirements:
- Strong customer service skills.
- Availability for two to five shifts, one being a weekend day.
- Friendly, outgoing personality, and enjoy social interaction.
- Exhibits enthusiasm for the studio and for the job.
- Patient, courteous listener, able to show empathy.
- Responding to clients' requests with a can-do attitude.
- Cooperative manner with an optimistic attitude.
- Ability to prioritize and work within a fast-paced environment.
- Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment.
- Eye for detail and care for the studio's appearance and cleanliness.
- Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness.
- Maintain a professional appearance and behavior.
- Demonstrate excellent communication skills.
Benefits:
- Hourly rate: $18.67 per hour, depending on experience and qualifications.
- Comprehensive benefits program, including medical, dental, and vision insurance; short-term and long-term disability insurance, and life and AD&D insurance.
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