Fitness Experience Manager

5 days ago


San Francisco, California, United States Barry's Full time
Company Overview

Barry's is a revolutionary fitness experience that provides an immersive, high-intensity workout that's as effective as it is fun. Our unique program focuses on different muscle groups to achieve real results and prevent injuries. We're committed to a policy of equal employment opportunity and strive to provide a welcoming atmosphere for all our clients.

Job Description
  • We're looking for a passionate and hard-working individual to join our team as a Front Desk Hybrid Team Member. As a key part of our studio operations, you'll be responsible for providing exceptional customer service, assisting clients with class selections and bookings, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Client Experience: You'll need to understand hospitality principles and processes to deliver an outstanding client experience.
  • Establishing and Maintaining Interpersonal Relationships: You'll develop constructive and cooperative working relationships with clients and staff.
  • Communicating with Supervisors, Peers: You'll provide information to supervisors and co-workers in a timely and efficient manner.
  • Deliver first-class client experience at all times.
  • Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed.
  • Guide clients regarding the latest studio promotions, membership discounts, and/or special events.
  • Maintain product knowledge for all studio retail operations.
  • Have flexibility with your schedule, including weekends, holidays, morning, or night shifts.

Requirements:

  • Strong customer service skills.
  • Availability for two to five shifts, one being a weekend day.
  • Friendly, outgoing personality, and enjoy social interaction.
  • Exhibits enthusiasm for the studio and for the job.
  • Patient, courteous listener, able to show empathy.
  • Responding to clients' requests with a can-do attitude.
  • Cooperative manner with an optimistic attitude.
  • Ability to prioritize and work within a fast-paced environment.
  • Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment.
  • Eye for detail and care for the studio's appearance and cleanliness.
  • Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness.
  • Maintain a professional appearance and behavior.
  • Demonstrate excellent communication skills.

Benefits:

  • Hourly rate: $18.67 per hour, depending on experience and qualifications.
  • Comprehensive benefits program, including medical, dental, and vision insurance; short-term and long-term disability insurance, and life and AD&D insurance.


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