Travel Experience Coordinator

1 month ago


Charleston, West Virginia, United States Destinee Travel Full time
Job Title: Remote Travel Planner

At Destinee Travel, we're seeking a skilled Remote Travel Planner to join our team. As a key member of our customer service team, you'll be responsible for assisting clients in planning and handling arrangements for their travel experiences.

Key Responsibilities:
  • Client Consultation: Engage with clients to understand their travel preferences, budget, and specific requirements, providing personalized recommendations and solutions.
  • Travel Itinerary Planning: Design customized travel itineraries that meet clients' needs, including flights, accommodations, transportation, tours, and other activities.
  • Booking Arrangements: Coordinate and book travel components, ensuring seamless execution and client satisfaction.
  • Travel Documentation: Assist clients with obtaining necessary travel documents, ensuring accuracy and compliance with requirements.
  • Travel Advice: Provide clients with expert guidance on travel destinations, cultural norms, weather, safety, and local customs, enhancing their travel experiences.
  • Problem Resolution: Address and resolve any issues or changes in travel plans, offering alternative solutions to ensure client satisfaction.
  • Budget Management: Work within clients' budgets to find the best travel options, ensuring value for their money.
  • Customer Service: Maintain regular communication with clients throughout the planning process and during their travels, addressing questions and concerns.
  • Industry Knowledge: Stay updated with industry trends, travel regulations, and safety guidelines, building relationships with travel vendors and suppliers.
  • Sales and Marketing: Promote travel services to potential clients, generating new leads and maintaining a client database.
Requirements:
  • Education: High school diploma or equivalent; a bachelor's degree in a related field (such as hospitality, tourism, or business) is preferred but not required.
  • Experience: Previous experience in travel planning, customer service, or a related field would be beneficial.
  • Skills: Strong communication and interpersonal skills, attention to detail, problem-solving abilities, and organizational skills, proficiency with travel booking software and computer applications.
  • Certifications: No certifications required; we provide training and certification.
  • Personal Attributes: Ability to work independently, passion for travel, adaptability, and a customer-focused mindset.
Benefits:
  • Abundant Opportunities for Career Advancement: Grow with our company and take on new challenges.
  • Attain Your Own IATA Number: Enhance your professional credentials and expand your career opportunities.
  • Enjoy Discounted Travel Benefits: Explore the world while saving on travel expenses.
  • Familiarization Trips Available: Experience destinations firsthand and gain valuable insights.
  • Extremely Flexible Working Hours: Balance work and personal life with our flexible scheduling.
  • Work From Home: Enjoy the comfort and convenience of working from your own home.


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