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Housekeeping Supervisor Bilingual

2 months ago

Frederick, Maryland, United States Merry Maids Full time
Job Summary

Merry Maids is seeking a highly skilled and experienced Housekeeping Supervisor Bilingual to join our team. As a key member of our operations team, you will be responsible for training and supervising a team of cleaning professionals to ensure exceptional customer service and high-quality cleaning standards.

Key Responsibilities
  • Training and Development: Provide comprehensive training to new team members on Merry Maids' cleaning techniques, procedures, and products.
  • Team Supervision: Supervise and mentor a team of cleaning professionals to ensure they meet high-quality standards and provide exceptional customer service.
  • Quality Control: Conduct regular quality control checks to ensure that cleaning standards are met and customer expectations are exceeded.
  • Customer Service: Respond to customer inquiries and resolve any issues in a professional and timely manner.
  • Operations Management: Assist in the management of cleaning schedules, inventory, and equipment to ensure efficient operations.
Requirements
  • Language Skills: Fluent in English and Spanish (written and verbal).
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in a supervisory or management role in the cleaning industry.
  • Skills: Excellent communication and leadership skills, ability to work independently and as part of a team, and strong problem-solving skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Flexible Schedule: A flexible schedule that allows for work-life balance.