Sales Representative

6 days ago

Ithaca, New York, United States Milan Laser Full time
About Milan Laser Hair Removal

Milan Laser Hair Removal is a leading provider of laser hair removal services, renowned for its commitment to excellence and customer satisfaction. With a strong focus on innovation and quality, we strive to deliver exceptional results and build long-lasting relationships with our clients.

Job Summary

We are seeking a highly motivated and customer-focused Sales Receptionist to join our dynamic team in Ithaca, NY. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with clients, and driving sales growth through upselling and promotions.

Key Responsibilities
  • Ensure a positive client experience by delivering outstanding customer service and resolving any issues promptly.
  • Field incoming calls to schedule appointments and answer general questions, providing accurate and timely information to clients.
  • Confirm appointments, communicate with clients, and maintain accurate client records to ensure seamless interactions.
  • Work collaboratively with clinic staff to achieve monthly sales goals through strategic upselling and relationship-building initiatives.
  • Support the Sales Manager in outgoing calls to clients for consultation follow-up and notification of promotions and events.
  • Assist with daily operations, including treatment room upkeep, event support, and clinic maintenance.
  • Process financial transactions accurately and efficiently.
  • Perform administrative tasks, such as filing, photocopying, and faxing, to support the sales team.
Requirements
  • High school diploma or equivalent required.
  • Excellent customer service skills and a strong teamwork mentality.
  • Exceptional communication skills, both written and verbal.
  • Intermediate computer skills and ability to learn new software.
  • Ability to work 38-40 hours per week, including rotating Saturdays and evenings.
  • Demonstrates initiative and ability to work independently.
  • Ability to maintain confidential information and handle sensitive situations.
  • Ability to lift 20-40 pounds.
Benefits
  • Medical, dental, vision, disability, and life insurance within 30 days.
  • Paid time off starting immediately.
  • Free laser hair removal for you and your spouse or legal partner.
  • Closed on 7 major holidays.
  • 401k retirement plan with vested employer match.
  • Career advancement opportunities.

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from talented individuals from all backgrounds.

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