Utility Financial Services Representative

1 week ago


Prattville, Alabama, United States River Bank & Trust Full time
About Us

River Bank & Trust is a trusted partner and friend to our neighbors and businesses in the community. Our mission is to help people reach their financial goals.

Job Description

This Utility Financial Services Representative role is responsible for providing internal support to our financial associates and customer service representatives while maintaining a high level of customer satisfaction.

The successful candidate will be able to efficiently identify customer needs, refer other products, and maintain knowledge of personal and business products.

Responsibilities
  1. Cash Handling: Balance cash drawers, receive deposits and loan payments, and record night and mail deposits.
  2. Customer Service: Greet customers professionally, answer incoming calls, and provide various account services.
  3. Account Maintenance: Process wire transfer requests, stop payments, and name and address changes.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service representative experience preferred.
  • Skills: Proficiency in Microsoft Office products, excellent interpersonal and communication skills, and ability to work in a fast-paced team environment.
Estimated Salary:

$45,000 - $65,000 per year based on location and experience.



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