Guest Services Representative

2 weeks ago


Prattville, Alabama, United States PCH, Inc. Full time
About Us:
PCH, Inc. is a leading provider of hospitality services, dedicated to delivering exceptional experiences for our guests. As a member of our hospitality team, you will play a key role in shaping these experiences. In this role, you will be responsible for handling front desk operations, ensuring seamless guest arrivals and departures, and resolving any issues that may arise. Your strong communication and interpersonal skills will enable you to build relationships with guests, colleagues, and other stakeholders, fostering a positive and memorable experience for all.

A salary of $50,000 to $65,000 per year, depending on experience, will be offered to the successful candidate. You will also have access to a comprehensive benefits package, which includes health insurance, retirement savings, paid time off, and holidays. Additionally, you will enjoy opportunities for career growth and professional development, helping you to reach your full potential within our organization. Responsibilities:
- Handle front desk operations, including check-in and check-out processes
- Resolve guest complaints and concerns in a professional and timely manner
- Maintain accurate records and reports related to room assignments and guest interactions
- Collaborate with colleagues to ensure seamless guest experiences

Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving skills and attention to detail

What We Offer:
- Competitive salary range: $50,000 - $65,000 per year
- Comprehensive benefits package
- Opportunities for career growth and professional development

Contact Information:
Please do not contact us regarding this position. Applications should only be submitted through our website.

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