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Operations Manager

2 months ago


Atlanta, Georgia, United States Swoon Full time

This role is a great opportunity to work in a 90% remote environment with occasional on-site work in Atlanta.

We are seeking an Operations Support Specialist to join our engineering team. The ideal candidate will have experience managing releases and deployments in a professional services environment and be proficient with Kanban and Jira. Experience in banking, insurance, or data industries is a plus.

Key Responsibilities:

  • Operations Support:
  • Manage and coordinate releases and deployments.
  • Oversee daily operational tasks.
  • Use Kanban boards and Jira for task management.
  • Collaborate with multiple teams to ensure smooth operations.
  • Identify and resolve operational issues promptly.
  • Project Management/Scrum:
  • Assist with Scrum activities and support agile practices.
  • Coordinate small projects and ensure timely task completion.
  • Support process improvements and implementation of best practices.

Qualifications:

  • Experience in operations support within an engineering or professional services environment.
  • Familiarity with managing releases and deployments.
  • Proficient in Kanban and Jira.
  • Experience working across multiple teams.
  • Basic understanding of Scrum and agile methodologies.
  • Strong organizational and communication skills.
  • Bachelor's degree in a related field is preferred.