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Customer Service Representative

2 months ago

Idaho Falls, Idaho, United States D&L Cleaners Full time
Main Responsibilities

We are seeking a highly skilled Customer Service Representative to join our team at D&L Cleaners. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Product Knowledge: Stay up-to-date on our products and services, and provide accurate information to customers.
  • Communication: Develop strong communication skills to effectively interact with customers, both verbally and in writing.
  • Problem-Solving: Analyze customer issues, identify solutions, and implement them to resolve problems.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with customers, both verbally and in writing.
  • Problem-Solving Skills: Ability to analyze customer issues and identify solutions.
  • Product Knowledge: Familiarity with our products and services.
  • Time Management: Ability to manage multiple customer interactions simultaneously.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.