Customer Service Representative

2 weeks ago


Shepherdsville, Kentucky, United States arvato Bertelsmann Full time

Job Summary

The successful candidate will assist in the preparation of outbound orders and ensure timely delivery to customers. This role involves communicating with delivery carriers, working closely with supervisors, and collaborating with internal teams. Additionally, the individual will be responsible for data entry into a warehouse management system and maintaining accurate records.

Key Responsibilities

  • Prepare outbound orders for shipping.
  • Communicate with delivery carriers to ensure prompt delivery.
  • Maintain accurate records of order status and inventory levels.

Requirements
  • High School Diploma or equivalent.
  • SAP or other WMS experience preferred.
  • Intermediate level proficiency in Excel.
  • Prior experience in warehousing and shipping operations.
  • Ability to read, write, understand, and communicate in English.
  • Proficient in Microsoft Outlook.

Benefits
  • Competitive salary range: $45,000 - $60,000 per year.
  • Medical, dental, vision, life insurance, and disability pay.
  • 401(k) with company matching up to 6%.
  • Paid time off, including holidays.
  • Flexible spending accounts.
  • Voluntary benefits, such as pet insurance and employee assistance program.

About Arvato Bertelsmann

Arvato Bertelsmann is a leading provider of business process outsourcing solutions. We offer a dynamic work environment and opportunities for career growth and development.



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