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Regional Director

2 months ago

Charleston, West Virginia, United States H&R Block Full time
Regional Director Job Description

About the Role:

We are seeking a highly skilled and experienced Regional Director to lead our district management team in the North Central Ohio Valley region. As a key member of our leadership team, you will be responsible for driving client growth, increasing company profitability, and developing business strategies to achieve our goals.

Key Responsibilities:

  • Manage operations and develop business strategies to increase profitability within the assigned geographic area.
  • Lead and motivate district general managers and team members to achieve goals and targets.
  • Coach, develop, and mentor district general managers to ensure they have the skills and knowledge needed to succeed.
  • Travel to district offices to ensure consistent application and interpretation of standard operating procedures.
  • Identify and implement solutions to improve business performance and resolve issues and obstacles.
  • Anticipate customer needs and provide services that exceed customer expectations.
  • Participate in strategic planning with other field leaders to ensure the direction of the business is aligned with our goals and objectives.

Requirements:

  • Minimum of 10 years of related work experience.
  • Bachelor's degree in a related field or equivalent through a combination of education and related work experience.
  • Understanding of the dynamics of franchise owner/company owned environment.
  • Ability to make independent decisions and assume complete responsibility for work and decisions.
  • Experience in developing and executing short-term and long-range strategic plans.
  • Effective math and analytical skills, including P&L ownership and budget development and management.
  • Effective verbal, written, and interpersonal communications skills, public relations skills, and detail-oriented.
  • Proven ability to lead, motivate, and develop associates.
  • Knowledge of district and/or regional operations sufficient to select, train, and direct the activities of district and regional office staff.

About H&R Block:

H&R Block's purpose is to provide help and inspire confidence in our clients and communities everywhere. We are a people company first and a tax company second, with a strong focus on innovation, accessibility, and diversity and inclusion. We are committed to being an equal opportunity employer and welcome qualified applicants from all backgrounds.