Parts Advisor

2 weeks ago


Brockton, Massachusetts, United States Lexus of Bridgewater Full time
About Us

KOLLECTIVE is a new breed of automotive brand that proudly sells and services luxurious and iconic brands, including Mercedes-Benz, Lexus, Audi, and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey, and Texas.

Our Mission

Our goal is to deliver an exceptional luxury customer shopping experience that is the foundation of all we do. Our dealership environments reflect the changing global marketplace and the way our customers shop for vehicles. We work tirelessly to grow our businesses, partnering within our communities to sell and service new, pre-owned, and CPO vehicles.

Job Summary

The Parts Advisor is responsible for ensuring parts availability to our customers while efficiently overseeing the dealership's investment. As part of your passionate commitment to customer satisfaction, you are also responsible for supporting parts and accessory sales, facilitating shipping and receiving, filling part orders, and processing returns.

Responsibilities
  • Maintain parts process flow to ensure seamless customer experience.
  • Handle parts transactions, including processing returns and reconciling inventory.
  • Coordinate service department transactions to meet or exceed dealership objectives.
  • Maintain parts reference materials to support customer inquiries.
  • Create an engaging work environment that delivers an exceptional customer experience.
Benefits
  • Medical, Dental, and Vision insurance.
  • 401K Plan with Match.
  • Paid time off.
  • Growth opportunities.
  • Paid Training.
  • Employee Vehicle Purchase Options.
  • Individually owned and operated.
  • Discounts on Products and Services.
Requirements
  • Excellent listening and communication skills, with a positive and outgoing personality.
  • Computer literacy and ability to handle schedule flexibility and dynamic work environment.
  • Professional appearance and eagerness to improve on all aspects.
  • Valid driver's license and clean driving record.

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