Outpatient Administrative Coordinator
3 weeks ago
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area. This role will assist in the preparation of monthly reports of activities by compiling statistical data relative to clinic services as needed or requested.
Key Responsibilities:- Assist with patient check-in and check-out procedures, including registration activities such as entering and/or verifying demographic, insurance, and/or financial information.
- Generate routine forms and other documentation.
- Manage the EPIC Referral WQs.
- Answer phone calls, prioritize incoming mail, faxes, and correspondence.
- Work with/advise patients on insurance carrier requirements, including services not covered, and obtain documentation, collect patient co-pays, etc.
- Apply understanding of the need for ABNs and Waiver of Liability patient signatures.
- Obtain insurance authorizations, referrals, and manage denial processes in an accurate and efficient manner.
- Associate's degree and two (2) years of related patient financial/insurance services experience OR an equivalent combination of education and experience required.
- Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required.
- Computer skills and keyboarding necessary.
- Ability to maintain good public relations with patients, visitors, co-workers, and other individuals.
- Working knowledge of computer systems such as Epic, Word, Outlook, etc. preferred.
- Prior working experience in ambulatory patient care administrative functions, including obtaining referrals and insurance authorizations, managing EPIC referral work queues, communicating with outside agencies such as insurance carriers, billing companies, and/or other support agencies preferred.
- Knowledge of medical authorizations, billing requirements, and the ability to recognize insurance fraud/abuse is strongly preferred.
- Ability to multitask in a busy fast-paced environment.
Monday through Friday, with rotating Tuesdays.
Message to Applicants:Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.
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Outpatient Administrative Coordinator
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Syracuse, New York, United States Upstate University Hospital Full timeJob Summary:The Outpatient Administrative Specialist will perform a variety of administrative tasks to support the outpatient department. This includes patient registration, discharge, and phone calls to verify demographics, insurance, and financial information. The specialist will also generate routine forms and documentation, advise patients on insurance...
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Outpatient Administrative Coordinator
3 weeks ago
Syracuse, New York, United States Upstate University Hospital Full timeJob SummaryThe Outpatient Administrative Specialist will perform standardized patient registration, discharge, and phone calls to include verification of demographics, insurance, and/or financial information. They will generate routine forms and other documentation, advise patients on insurance carrier requirements, coordinate incoming and outgoing...
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Outpatient Administrative Coordinator
4 weeks ago
Syracuse, New York, United States Upstate University Hospital Full timeJob SummaryThe Outpatient Administrative Specialist will oversee the management of new patient referrals and facilitate standardized patient check-in and check-out procedures, including demographic, insurance, and financial information verification, and routine form generation. Additionally, responsible for completing FMLA and Disability forms as needed. The...
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Outpatient Administrative Coordinator
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Syracuse, New York, United States Upstate University Hospital Full timeJob SummaryThe Outpatient Administrative Specialist will oversee the management of new patient referrals and facilitate standardized patient check-in and check-out procedures, including demographic, insurance, and financial information verification, and routine form generation. Additionally, responsible for completing FMLA and Disability forms as needed,...
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