Operations Director

1 month ago


Geneva, Illinois, United States CVS Health Full time
{"Job Summary We are seeking an experienced Operations Manager to join our team at CVS Health. As a key member of the Store Management team, you will be responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Key Responsibilities * Lead and manage a team of store crew members to achieve sales and inventory management goals * Supervise and direct the activities of the store's crew, ensuring excellent customer service and a positive store environment * Collaborate with the Store Manager to develop and implement action plans for operational and service improvement * Assist customers with their questions, problems, and complaints, promoting CVS customer service culture Requirements * Advanced analytical skills and computer skills * Advanced communication skills, leadership, supervision, and influencing skills * Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications * Experience as a retail manager or supervisor Benefits * Competitive pay range: $17.00 - $31.00 * Comprehensive benefits package, including medical, dental, and vision benefits * 401(k) retirement savings plan and Employee Stock Purchase Plan * Paid Time Off (PTO) and paid holidays * Opportunities for professional development and growth CVS Health is an Equal Opportunity Employer We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.
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