Dental Care Coordinator
7 days ago
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across the country. Our team is dedicated to providing exceptional patient care while offering a supportive environment for dental professionals to thrive.
Job Summary
We are seeking a skilled Treatment Plan Coordinator to join our team. The ideal candidate will be customer-focused, compassionate, and dedicated to facilitating solutions to patients' dental health needs.
Key Responsibilities
- Internalize the role of patient concierge, building trust by demonstrating the attitude of care and service
- Make welcome calls to new patients, answer initial questions, set and manage expectations for the first visit
- Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit
- Present and explain all treatment plans involving out-of-pocket costs to patients
- Continuously assist patients in offering payment options, ensuring effective communication when explaining financial arrangements
- Check patients in and out, schedule and confirm appointments, and handle patient paperwork, including charts, referrals, appointment cards, and welcome packets
Qualifications and Skills
- Dental experience required
- Excellent written and oral communication skills
- Computer competence and ability to work a multi-line phone system
Benefits
- Competitive salary: $55,000 - $65,000 per year
- Health and dental insurance
- Dental discounts
- PTO
- Paid holidays
- 401k retirement plan
- Opportunities for growth and continuing education
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