Care Coordinator
1 week ago
Gastro Health is a leading gastroenterology multi-specialty group seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical practice.
Key Responsibilities- Handle all administrative tasks and duties for the physician/provider
- Streamline patient-physician communications to ensure patient satisfaction
- Provide medical literature and clinical preparation instructions to patients
- Assist patients with questions and/or concerns regarding procedures
- Schedule all procedures to be performed by the physician
- Review the physician's schedule for maximum scheduling efficiency
- Schedule all diagnostic tests, procedures, and follow-up appointments
- Obtain all authorizations for procedures and tests
- Call patients to confirm procedures a week in advance
- Schedule follow-up appointments, including recalls
- Check-out patients at the end of their visit and provide next step instructions
- Request medical records from doctors and hospitals
- Returns patient calls promptly and professionally
- Call-in new prescriptions and refills and obtain authorization if necessary
- Obtain lab results, including stat requests
- Complete tasks from Electronic Medical Record
- Reviews open orders every three days and works accordingly
- Contact patients with test results
- Sends history and physical forms to outpatient facility
- Certified Medical Assistant (AAMA) preferred
- High school diploma or GED equivalent
- 2+ years experience as medical assistant preferred
- Medical terminology knowledge
- Comprehensive benefits package, including 401(k) retirement plans, health insurance, dental insurance, vision insurance, and more
- Flexible spending accounts and voluntary benefits
- Opportunities for advancement and professional growth
Gastro Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is inclusive and respectful of all employees.
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