Care Coordinator

1 week ago


Prattville, Alabama, United States Gastro Health Full time
About the Role

Gastro Health is a leading gastroenterology multi-specialty group seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical practice.

Key Responsibilities
  • Handle all administrative tasks and duties for the physician/provider
  • Streamline patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physician's schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures, and follow-up appointments
  • Obtain all authorizations for procedures and tests
  • Call patients to confirm procedures a week in advance
  • Schedule follow-up appointments, including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Returns patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results, including stat requests
  • Complete tasks from Electronic Medical Record
  • Reviews open orders every three days and works accordingly
  • Contact patients with test results
  • Sends history and physical forms to outpatient facility
Requirements
  • Certified Medical Assistant (AAMA) preferred
  • High school diploma or GED equivalent
  • 2+ years experience as medical assistant preferred
  • Medical terminology knowledge
What We Offer
  • Comprehensive benefits package, including 401(k) retirement plans, health insurance, dental insurance, vision insurance, and more
  • Flexible spending accounts and voluntary benefits
  • Opportunities for advancement and professional growth

Gastro Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is inclusive and respectful of all employees.



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