Restaurant Operations Manager

7 days ago


Boston, Massachusetts, United States Eataly North America Full time
Job Overview

Eataly North America is seeking a highly skilled Restaurant Assistant General Manager to oversee the day-to-day operations of a single restaurant or group of restaurants at one of our locations.

The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Oversee the operations of the restaurant, working to maximize profitability while upholding the company's mission, values, policies, quality, and guest experience standards
  • Work the floor actively, applying a hands-on approach, unafraid to get hands dirty
  • Hire, assign, train, motivate, evaluate, and terminate team members as necessary
  • Provide in-the-moment coaching and feedback to team members, actively facilitating their growth
  • Manage inventory levels and replenish goods and operating materials
  • Collaborate interdepartmentally and with corporate to plan activities, special events, share information, etc.
  • Document, investigate, and resolve employee and guest incidents
  • Maintain a high level of hospitality towards guests as well as within the team
  • Perform other duties as required or assigned
Requirements
  • Bachelor's Degree or Associate Degree
  • 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
  • Demonstrated problem-solving, organizational, analytical, and business management skills
  • Excellent communication, leadership, and team-building skills
  • Advanced proficiency in Microsoft Office
  • Experience with Italian cuisine and wine highly preferred
Benefits
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more

Eataly North America is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability, or any other characteristic made unlawful to consider by applicable federal, state, or local laws.



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