Professional Collections Supervisor

1 week ago


CA United States University of California Full time

About the Role

The University of California San Francisco is seeking a highly skilled Professional Collections Supervisor to join our Medical Group Business Services (MGBS) team. As a key member of our professional fee billing and collections team, you will play a critical role in ensuring the timely and accurate processing of government accounts receivable.

About MGBS

MGBS is responsible for collecting approximately $1B annually from 25 divisions in the School of Medicine. We are dedicated to providing excellent customer service while maintaining compliance with government regulations and policies.

About You

We are looking for a seasoned professional with a strong background in medical and insurance terminology, billing, and/or collections internal procedures, and external regulations. The ideal candidate will have solid leadership skills, the ability to work in a fast-paced environment, and effective communication skills.

Key Responsibilities

  • Direct supervision of teams and monitoring of workflow related to billing and follow-up for government payers or managed care products
  • Coordinate and monitor personnel issues, monthly quality reviews, productivity monitoring, training, and special projects as it relates to professional accounts receivable
  • Resolve or escalate issues as needed to facilitate the ability of their teams to resolve all outstanding commercial accounts through constant communication with payers, other MGBS units, UCSF clinical departments, and billing agents
  • Conform to all UCSF, MGBS, government, and HIPAA policies and procedures

Requirements

  • Bachelor's degree or four years of relevant experience
  • Three years or more handling professional fee billing
  • Ability to work in a changing environment and handle multiple tasks efficiently
  • Adhere to Government and HMO regulations as stated in the specific payers' manuals
  • Ability to supervise, schedule, and coordinate daily activities of subordinate staff and effectively manage multiple priorities in a fast-paced, dynamic environment

Salary and Benefits

The salary range for this position is $67,700 - $149,900 per annum. In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental, vision, and retirement plans.

Why Work at UCSF?

At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what's possible for the patients we serve. Our commitment to excellence and innovation has earned us a reputation as one of the top hospitals nationwide. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.



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