Healthcare Navigator

4 weeks ago


Watertown, New York, United States Main Street Health Full time

Main Street Health is a leading provider of value-based care in rural America. We're seeking a skilled Healthcare Navigator to join our team.

As a Healthcare Navigator, you'll develop trusted relationships with our patients and providers, assisting with various patient-facing, administrative, and logistical tasks. This will enable doctors to focus on delivering high-quality medical care to their patients.

You'll work closely with our partner clinics, meeting with and calling patients, entering data into our systems, contacting pharmacies to refill prescriptions, and troubleshooting insurance coverage issues.

Main Street's management and training teams will equip you with the necessary training and tools to perform these duties.

Key Responsibilities:

  • Meet with patients during the check-in process, entering data into the Main Street software platform for reporting and tracking purposes
  • Call patients to schedule an office visit or remind them to pick up their medication
  • Maintain a record of patient interactions and communicate with providers using electronic health records
  • Educate patients on their healthcare options, insurance benefits, and common medical conditions
  • Help patients access various community resources
  • Help coordinate follow-up care after patients have been discharged from the hospital

Requirements:

  • You love your community and want to see it thrive
  • You are flexible and excited to tackle new challenges
  • You are comfortable using data to help inform decisions and activities
  • You are familiar with and comfortable using multiple software platforms

Main Street Health offers a competitive salary of $50-52k annually and a full-time 40-hour workweek, Monday-Friday, 8am to 5pm, with a 1-hour lunch break.

We take your privacy and security seriously and use encrypted messaging applications to contact you.



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