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Grocery Assistant Department Manager

2 months ago

Green Bay Wisconsin, United States Festival Foods Full time
About the Role

Festival Foods is a Wisconsin-based family- and employee-owned grocery retailer committed to giving back to the communities it serves and providing guests with exceptional service and value. With over 40 full-service supermarkets across the state of Wisconsin, we operate with a focus on people, quality, and community.

Job Summary

We are seeking a highly skilled and experienced Grocery Assistant Department Manager to play a crucial role in supporting the Grocery Department Manager in leading the Grocery Stocker team, showcasing our center store products, and ensuring that department goals and objectives are met.

Key Responsibilities
  • Leadership & Team Development:
    • Lead, support, teach, and reinforce Festival culture, guest service, and performance expectations to all Grocery associates.
    • Foster a positive and inclusive work environment that promotes teamwork and collaboration.
  • Staffing & Training:
    • Collaborate with the Grocery Department Manager to maintain adequate staffing levels.
    • Assist with interviews, extend job offers, and ensure thorough training for new and current associates.
  • Scheduling & Performance Management:
    • Assist with weekly work schedule approvals.
    • Collaborate on associate performance reviews, addressing any policy violations with the HR Manager and Grocery Department Manager as needed.
  • Operational Excellence:
    • Contribute to store sales and profitability by effectively assisting with all aspects of Grocery Department operations.
    • Assist with labor, expenses, pricing, stock levels, merchandising, and guest service.
  • Coordination:
    • Work closely with receiving operations to ensure the timely and accurate delivery of products.
    • Maintain optimal stock levels on the sales floor and in the back stock.
  • Communication:
    • Partner with leadership to conduct regular team meetings for Grocery associates, sharing department or company news, changes, and achievements.
  • Inventory & Stock Management:
    • Maintain appropriate inventory levels.
    • Ensure accurate product pricing and oversee the conditions of both the sales floor and back stock.
  • Guest Service:
    • Provide exceptional guest service.
    • Assist with special orders, address concerns, and resolve issues to ensure guest satisfaction.
  • Department Support:
    • Assist all Grocery Department associates with daily responsibilities.
    • Contribute to the overall cleanliness of the department.
  • Quality Control:
    • Ensure all quality standards are met.
    • Maintain quantity expectations at 100% by 10 am and 5 pm.
  • Honor Commitments:
    • Regular, timely attendance in compliance with the work schedule.
    • Adequate notice to find a replacement for occasional absences.
  • Support the Team:
    • Other duties as assigned.
Requirements
  • Education: High School education or equivalent combination of education and experience.
  • Experience: 2+ years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant preferred.
  • Skills: Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
  • Knowledge: Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
  • Abilities: Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
  • Understanding: Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
  • Training: Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
  • Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
  • The associate must have full range of upper body motion in order to lift stock.
  • Requires the ability to perform repetitive tasks for prolonged periods of time.
  • Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
  • The position requires the associate to lift up 50-60 pounds on an occasional basis.
Work Schedule

The Grocery Assistant Department Manager is a full-time, hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Benefits Overview

At Festival Foods, we offer a comprehensive benefits package that includes:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans.