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Store Operations Manager

2 months ago

Riverton, Utah, United States Chip Cookies Full time

Store Manager Job Description

At Chip Cookies, we're seeking a highly skilled Store Manager to oversee daily store operations, ensuring exceptional customer service, sales, and inventory management. As a key member of our team, you'll develop and implement strategies to drive sales growth and profitability.

Duties and Responsibilities

  • Oversee daily store operations, including customer service, sales, and inventory management
  • Develop and implement strategies to achieve sales targets and increase profitability
  • Train and supervise store staff, providing guidance and support as needed
  • Ensure compliance with company policies and procedures
  • Maintain a clean and organized store environment
  • Handle customer complaints and resolve issues in a timely manner
  • Monitor inventory levels and place orders as needed
  • Conduct regular staff meetings to communicate goals, expectations, and updates
  • Collaborate with the marketing team to develop and execute promotional activities

Requirements

  • Minimum of 3 years of experience in a similar role, preferably in the retail or hospitality industry
  • Strong knowledge of cash handling procedures and point-of-sale systems
  • Experience in the restaurant, banquet, or catering industry is a plus
  • Proficient in food preparation and production techniques
  • Excellent leadership and supervisory skills
  • Ability to effectively manage a team and delegate tasks accordingly
  • Strong problem-solving abilities and decision-making skills
  • Exceptional customer service skills with a focus on building customer loyalty
  • Knowledge of hospitality management principles is an asset

What We Offer

  • Competitive compensation
  • Opportunities for career growth
  • A supportive work environment