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Residential Care Coordinator
2 months ago
Company: Legendary SVS LLC
Position: Homecare Specialist
Reporting To: General Manager
Summary: The Homecare Specialist plays a crucial role in maintaining the cleanliness and aesthetic appeal of our properties. This position demands a keen eye for detail and a steadfast commitment to quality. Responsibilities include managing inventory and supplies, performing minor repairs, and documenting inspection outcomes while effectively communicating any deficiencies to cleaning service providers for prompt resolution.
Key Responsibilities- Conduct minor maintenance tasks such as replacing light bulbs and air filters, and troubleshooting Wi-Fi and cable issues.
- Regularly assess property readiness for owner arrivals to ensure quality standards.
- Collaborate with owners and guests to address any concerns regarding their accommodations.
- Submit work orders for maintenance issues as needed.
- Evaluate housekeeping performance and provide constructive feedback to staff.
- Prepare linens and amenity packages daily for guest use.
- Inspect properties to confirm they meet company standards for guest readiness, working closely with cleaning vendors to uphold these standards.
- Maintain a well-stocked and organized linen and amenity closet.
- Coordinate the return of lost and found items with administrative staff.
- Deliver items to guests as required.
- Assist guests with general inquiries and provide support as needed.
- Perform additional duties as assigned.
To excel in this role, candidates must demonstrate the ability to fulfill each essential duty effectively. The following qualifications are essential:
Education and Experience- High school diploma or equivalent (GED) is required.
- A minimum of 2 years of experience in housekeeping or as a housekeeping inspector is necessary.
- Strong interpersonal skills and meticulous attention to detail.
- Dependable and highly responsive.
- Availability to work weekends is required.
- Ability to manage multiple tasks efficiently, often under time constraints.
- Proficient in using smartphones and relevant applications for communication.
- Capability to adhere to company standards and property checklists.
- Excellent computer literacy and writing skills.
Successful candidates will exhibit a strong work ethic, negotiation skills, attention to detail, relationship-building abilities, and problem-solving skills. Adherence to core values such as guest-centric service, teamwork, respect, accountability, and sustainability is essential.
Mathematical and Reasoning SkillsAbility to perform basic arithmetic operations and apply common sense to execute detailed instructions and resolve issues involving standardized situations.
Other RequirementsAvailability: Flexibility to work days, nights, weekends, and holidays is necessary.
License: A valid driver's license with a clean driving record is required.
Safety Compliance: Adherence to all safety regulations and use of personal protective equipment is mandatory.
Language Proficiency: Proficiency in English is required for effective communication and comprehension of safety documents and procedures.
Physical DemandsThis role involves regular walking, lifting up to 40 pounds, and performing various physical tasks in a climate-controlled environment.
