Hospitality Host

4 days ago


New York, New York, United States Lobster Place Full time
About Us

Cull & Pistol Oyster Bar is a Michelin-acclaimed restaurant located in Chelsea Market, one of the city's most visited food destinations. We're proud to be NYC's best oyster bar, welcoming both neighborhood regulars and visitors from around the world. Our team is dedicated to providing exceptional service and creating a warm and inviting atmosphere for our guests.

About You

We're looking for a passionate and friendly individual to join our team as a Host/Hostess. As a key member of our front-of-house team, you will be responsible for setting the tone for our guests' experience and ensuring that every visit is memorable and enjoyable. If you're a people person who thrives in a fast-paced environment and is committed to delivering exceptional service, we want to hear from you

Duties & Responsibilities:
  • Set the tone for the guest experience with warmth and hospitality
  • Greet and seat guests
  • Confirm reservations in the Resy system
  • Anticipate and accommodate guest needs
  • Support the Front of House and Back of House teams during service as needed
  • Manage wait lists and table turns through the Resy system
  • Maintain the general cleanliness and orderliness of the entrance area
  • Perform side-work as directed
Qualifications:
  • Previous host experience (1+ years') in a high-volume full-service restaurant
  • Knowledge of Resy or similar reservation platform
  • Ability to effectively communicate with guests and answer any questions about Cull & Pistol, Lobster Place, and their food and beverage selections
  • Warm and welcoming demeanor
  • Ability to remain professional and calm under pressure
  • Able to manage multiple priorities in a busy restaurant environment
  • Exceptional time management and communication skills
  • Must be able to stand and/or walk for extended periods of time
  • Evening & Weekend availability is a must
Pay & Benefits:
  • Hourly Rate: $16/hour (plus $10-$15/hour in tips)
  • Comprehensive medical, dental, vision, insurance benefits
  • Paid breaks
  • Company paid life insurance
  • 401k plan w/company match
  • In addition to Paid Sick Leave, Lobster Place provides generous paid time off depending on position and tenure
  • Employee Discounts
  • Commuter benefits
  • Referral Program - $600 Bonus if you refer a successful hire
  • Employee Assistance Program to help promote well-being and enhance quality of life for you and your family
Working Conditions:

This job operates in a professional restaurant environment. This role routinely requires the use of computers and other electronic devices. The host station is small, and traffic is high. The workspace is on 2 levels and the ability to use stairs is required. This is an FLSA non-exempt hourly position on the restaurant floor.

Essential Functions:
  • Prolonged periods of standing, walking, kneeling, bending and movement throughout the space
  • Expression/exchange of ideas both verbally and through non-verbal means
  • Must be able to obtain impressions through the eyes
  • Manual dexterity, hand-eye coordination
  • Lifting, pushing, pulling, and carrying loads of up to 15 lbs
  • Tolerance of heat, cold, and loud/noisy environments

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